Frequently Asked Questions & How To Sell Gold For Cash In Delhi , India


1How do you determine how much to pay for my items?

We determine the amount based on the gold content (in Karat), the weight of the items, and the daily price of gold and silver..

2Do you have any retail stores where I can sell my gold on the spot?

Yes, indeed we do. As of now, we are present at various locations in North, South, East, and West Delhi & Gurgaon. For further details, please visit our branches page or feel free to call our customer support toll free number at 1800-120-2888..

3What happens if my jewelry contains other gemstones?

We safely remove and hand back other gemstones to our customers. Extra value can be provided for them, but there are no standardized processes that we follow in determining the value of gemstones and hence, the value might vary from time to time..

4What all can be sold?

You can sell your gold, silver and diamond ornaments, jewelry, your gold or silver coins, bars & diamonds. We will make sure you get a profitable deal..

5Do you pay for Gem Stones?

Yes we can. If they are embedded in jewelry, we safely remove them and give them back to the customer. We can also give you a value for your gemstones. However, there is no standardized process that we follow in valuing gemstones and hence, the value might vary from time to time..

6Do you buy gold biscuits?

Yes, we buy gold biscuits..

7Do you charge any interest on the amount given for the gold?

No, we do not charge interest because we buy your gold and give you cash, cheque, NEFT or RTGS, unlike any other gold loan company..

8How is the purity of gold determined?.

The most common gold purity test is Touchstone Testing Process. To put it simply, the touchstone test is performed in a series of trials with gold needles at varying increments of karat level which determines the purity of gold. However, this process has been outdated with an all-new XRF Technology which is actually used by a machine called KARATMETER. The KARATMETER basically uses -rays to determine the karat level. It also gives additional information about the composition of gold. It is also called Machine Testing. Since KARATMETER is a very expensive machine, most of the average buyers and jewelers do not have this high-tech machine.

24Karat is among the very few companies who make use of KARATMETER for testing the purity of gold. The main advantage of this technology is

1) Transparency in front of clients
2) Accuracy in the testing of gold
3) No loss of gold volume

we use this technology to be fair with our clients, and we also educate about this technology to our clients which is actually beneficial to them..

9Why should I choose you over normal jewelry showrooms?.

Our services include -

1) Cash Against Gold
2) Cash for silver
3) Cash for diamonds

We are not a jewelry retail outlet; we are professionally managed and driven buyers of gold in Delhi & NCR Region, offering above-mentioned services. We provide you with detailed reports of your assets before going ahead with the deal and keep the entire process very transparent.

10Will my gold be returned if I don’t accept your offer?.

The final decision is up to the customer, and once the testing methods are carried out, it depends on the customer whether they would like to sell their gold or not..

11Which documents are required for selling or buying jewelry?.

We don’t need extensive documentation; we only require one photo ID proof and one address proof to go ahead with the deal..

12Do you pay for Silver?.

Yes, we do buy your silver ornaments/coins..

13How are you different from any other gold loan company?.

We are different from other gold loan companies because we buy your gold without giving you a loan against it. Also, we have a special gold purity testing process where we use KARATMETER.

14Once sold can I buy back my assets later?.

NO. We will not be able to re-sell the asset purchased as we immediately send it for processing and purification..

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