Frequently Asked Questions & How To Sell Gold For Cash In Delhi , India

FAQs

1How do you determine how much to pay for my items?

A: We determine the amount based on the gold content (in karat), weight of the items and daily price of gold and silver..

2Do you have any retail stores where I can sell my gold on the spot?

A: Yes, indeed we do. As of now we are present at various locations in North, South, East, and West Delhi & Gurgaon. For further details, please visit our contact us page or do not hesitate to call our customer support toll free number at 1800-120-2888 .

3What happens if my jewellery contains other gemstones?

A: We safely remove and hand back other gemstones to our customers. Extra value can be provided for them but there are no standardized processes that we follow to determine value of gemstones and hence the value might vary from time to time..

4What all can be sold?

A: You can sell your gold, silver and diamond ornaments,jewellery, your gold or silver coins, bars & diamonds. We will make sure you get a profitable deal..

5Do you pay for Gem Stones?

A: Yes we can. If they are embedded in jewellery, we safely remove them and give them back to the customer. We can also give you a value for your gemstones. However, there is no standardized process that we follow to value gemstones and hence the value might vary from time to time..

6Do you buy gold biscuits?

A: Yes, we buy gold biscuits..

7Do you charge any interest on the amount given for the gold?

A: No, we do not charge interest because we buy your gold and give you cash, cheque, NEFT or RTGS unlike any other gold loan company..

8How is purity of gold determined?.

A: The most common gold purity test is Touchstone Testing Process. Simply put, the touchstone test is performed in a series of trials with gold needles at varying increments of karat level which determines the purity of gold. But this process has been outdated with all new technology of XRF Technology which is actually used by a machine called Karat Meter which uses -rays to determine the karat level. It also gives additional information about the composition of gold. It is also called Machine Testing but as Karat Meter is a very expensive machine most of the average gold buyers and jewellers do not have this high-tech machine.

24 Karat is among the very few companies who make use of Karat Meter for testing the purity of gold. The main advantage of this technology is

1) Transparency in front of clients
2) Accuracy in testing of gold
3) No loss of gold volume

We use this technology to be fair with our clients and we also educate about this technology to our clients which is actually beneficial to them..

9Why should I choose you over normal jewellery showrooms?.

A: Our services include -

1) Cash for gold
2) Cash for silver
3) Cash for diamonds

We are not a jewellery retail outlet; we are professionally managed and driven gold buyers in Delhi & NCR Region, offering above mentioned services. We provide you detailed reports of your assets before going ahead with the deal and keep the entire process very transparent..

10Will my gold be returned if I don’t accept your offer?.

A: The final decision is up to the customer and once the testing methods are carried out, it depends on the customer whether they would not like to sell their gold or not..

11Which documents are required for selling or buying jewellery?.

A: We don’t need extensive documentation; we only require one photo ID proof and one address proof to go ahead with the deal..

12Do you pay for Silver?.

A: Yes, we do buy your silver ornaments/coins..

13How are you different from any other gold loan company?.

A: We are different from other gold loan companies because we buy your gold without giving you loan against it. Also we have special gold purity testing process where we use KARAT METER..

14Once sold can i buy back my assets later?.

A: NO. We will not be able to re-sell the asset purchased as we immediately send it for processing and purification..

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